Recently I went to someone’s house to see what was wrong with their Heating and cooling system.
- If you don’t already know, I work as a heating and AC technician and my job is all about repairing heating and cooling systems for those that are having issues with their HVAC unit.
Sometimes people have done everything they could for their heating and cooling system and it just isn’t working out, and other times some people don’t even know how to take the most basic care of their HVAC system and so they run into problems. This customer was in the latter category. I went to this woman’s home after she had scheduled an air conditioning repair. I asked her what the problem was with her air conditioning system. She said that it seemed to run fine but the air quality was pretty bad. So I asked her when the last time she did your filter was and she looked at me completely confused. She actually got a deer in the headlights look, she quietly said that she didn’t know if she was supposed to change the air filter. Admittedly, I had a hard time not laughing, I can believe someone wouldn’t know something so basic. But I wasn’t trying to be mean, I just thought it was funny that she wouldn’t know something so simple. I gave her a free air filter and showed her how to change the air filter on her Heating and cooling system. We haven’t had any heating and AC appointments from her since then.