Since I started my business about five years ago, I have always had a quarterly meeting to review my progress, learn from my mistakes, and congratulate myself on the wins.
It has not been easy, but I was determined to leave my mark.
There was no room to quit, and I did my best to rise back stronger every time I received a blow. I chose four cooling representatives because I would say that out of everyone else, they believe in what I think when it comes to the business’s success. I have also had them the longest. The meeting was helpful yesterday, and in my opinion, we made headway. My company deals with HVAC equipment and provides air conditioning repair, replacement, or maintenance. I was surprised to learn that the business continued to grow despite the pandemic. We employed more cooling techs and trained more after the worst pandemic had passed. I would not necessarily say that the cooling industry took a big hit from the pandemic, but some businesses shut down. Some of our best sellers were cooling equipment. The latest that has picked up is the mini-split air conditioner. Cooling is essential to help with indoor comfort. I have also noted a need for homeowners to learn more about air conditioning to make informed decisions. Still, luckily our cooling corporation offers free consultation when picking the right quality air conditioner. Our cooling specialists go as far as doing a follow-up once the air conditioner once installation is complete. During the pandemic, we also tripled our demand for high-quality HEPA filters, which drew most customers to our company.