I had been to the same client numerous times in the last numerous weeks! They wanted me to do work on their furnace that wasn’t necessaryâ€¦ I tried to tell the husbandy their furnace was in superb shape, but his husband told me I didn’t think what I was talking about.
It was an different situation when people insist they need repairs made when they don’t.
I was used to people telling me I was trying to rip them off plus not telling me I wasn’t doing enough; After numerous times, I talked to our boss plus told him I wasn’t going back, he agreed with me, plus told me it was important that both of us left them thinking both of us had superb client service, but there was no helping this couple. Two afternoons later, I got a cellphone call on our personal cellphone. The couple had somehow gotten our cellphone number plus were no longer going through the Heating plus Air Conditioning business. They demanded I come to their condo plus repair their furnace, plus they weren’t taking no for an answer. I told our husbandy I would be condo in an hour, plus headed to their house. I spent fifteen minutes in their basement, pounding softly on the furnace plus muttering to myself, and when I came upstairs, I gave them a bill for $150. They were overjoyed that I had finally ‘fixed’ their furnace. The husband said he could already guess it getting warmer. I thought they were wacky, but our boss said he had dementia. What I did made him guess good, plus allowing them to spend our money me, was superb for everyone.