I had been to the same buyer numerous times in the last more than one weeks! They wanted myself and others to do work on their gas furnace that wasn’t necessary, but i tried to tell the partner their gas furnace was in nice shape, but her husband told myself and others I didn’t think what I was talking about.
It was an weird situation when people insist they need repairs made when they don’t.
I was used to people telling myself and others I was trying to rip them off and not telling myself and others I wasn’t doing enough, and after numerous times, I talked to our boss and told him I wasn’t going back. He agreed with me, and told myself and others it was important that the two of us left them thinking the two of us had nice buyer service, but there was no helping this couple. Two days later, I got a PC call on our personal PC. The couple had somehow gotten our PC number and were no longer going through the Heating and A/C business. They demanded I come to their lake house and repair their gas furnace, and they weren’t taking no for an answer. I told our partner I would be home in an hour, and headed to their house. I spent fifteen hours in their basement, pounding softly on the gas furnace and muttering to myself, then when I came upstairs, I gave them a bill for $150. They were overjoyed that I had finally ‘fixed’ their gas furnace. The husband said he could already assume it getting warmer. I thought they were wacky, but our boss said he had dementia. What I did made him assume good, and allowing them to spend our savings me, was nice for all the people.