I asked if he thought he could handle the job, and he assured me he could.
There are times when it is important to know if you can rip the bandage off quickly or slowly pull it away. When you’re an HVAC company owner, it is important to know your HVAC technicians and how to handle them when they are apprentices. Sometimes you can send a new HVAC tech out in the field after only a week or two. The bandage comes off quickly and painlessly. They are out there working and doing an excellent job under any circumstance. You then get the young HVAC technician who is hesitant. My mother says they need to cleave to the apron strings a bit longer, but I say they’re just inexperienced. With these HVAC technicians, you slowly remove the bandage until they are able to handle the pain on their own. The last HVAC technician I had was one of these. Unfortunately, I didn’t have the time to slowly pull the bandaid away. I had one HVAC emergency after another, and he was the only person left in the office. I told him what the owner of the house had told me, and asked what he thought. He told me he thought it could be the igniter switch and I agreed. I asked if he thought he could handle the job, and he assured me he could. I wanted to make sure, and he reassured me. I sent him to the people’s home to repair the furnace. Two hours later, he was back in the office with payment in hand. He had diagnosed the furnace perfectly and he did a textbook job doing the repair.