I heard a odd noise coming from the boiler, so I contacted the commercial Heating & A/C business that handles all of our heating & cooling needs, but i didn’t want the boiler to shut down in the middle of a task.
I have a good relationship with the local heating & AC business.
I know the owner unquestionably well, & I get excellent service & great rates. I called the corporation when I heard their odd noise coming from the boiler. I spoke directly with the owner of the corporation, he told me that he was going to send a new worker. I asked if the new worker could handle the problem, and the owner of the heating & AC service business told me that everything would be just fine. Everything did not seem nice when the young man looked like a deer in the headlights. He sincerely didn’t seem like he had any idea at all how to service the problem. In fact, I heard the young man on the iphone with another service worker, but about 30 minutes later, a second person arrived. The second worker was much older & looked like he had more experience. The two guys tested the boiler issue together & fixed the problem with ease. After the service was finished, the boiler was no longer making the noises. I do not know if the young man would have been able to service the problem on his own, although I was absolutely thrilled that he decided to call for help instead of using my commercial boiler as a test subject.