I was elated when I received the call informing me that I had passed the interview and would be starting work at the prestigious heating company.
I had worked to grow my career and was reaping the reward.
The heating business was known to be a giant in the heating industry because of all the projects it had undertaken over several years. The company boasted of several awards for excellently delivering help with indoor comfort to its customers and community at large. It was every heating technician’s dream to work there. I was delighted to be chosen by the many capable candidates. The first day I was nervous, but I was also looking forward to working with and meeting the experienced HVAC professionals. After being introduced to everyone, my supervisor assigned me the task of preparing heater maintenance guidelines for a job we would go for that afternoon. Some required guidelines included the frequency and best time to schedule the tune-up and the benefits. The guidelines were for a customer, so I needed to ensure that the language was easy to understand. Since I knew more about heating, I developed a comprehensive guideline that pleased my supervisor. Later that day, we went out to the job. It was at a residence in the suburbs. The customer had called the heating dealer who had delivered new heating, including a heat pump and a smart thermostat. We would handle the heat pump installation process and improve whole-home heating. We were swift and efficient in producing the service, so much so that the customer commended us. I then took the customer through the prepared guidelines, and he was impressed and promised to adhere to them. My first day at the company was nothing but success and a motivator.