Last week, I called the HVAC company because it was always cold in our house. I told him I thought there was something wrong with the furnace. My husband had recently replaced all the windows and had put insulation around the windows and doors, so I knew we didn’t have a loss of heat. I was sure there had to be something wrong with the furnace. We had an HVAC technician come to the house a month earlier, and he told us the furnace is on its last leg. He told us he could get it working for another month, but that was it. We needed to discuss what furnace we wanted to replace this one, and give them a call. Here we were, less than a month later, and the furnace was no longer working. I told the HVAC technician about the man and asked if he was available. He told us he had moved on to another HVAC company and asked if he could look at the furnace. Once he looked at the furnace, he could give us a better idea of what we may need. When he came upstairs, he looked at both of us and asked if we were sure we needed a new furnace? I told him what the HVAC technician had told us and asked if there was a problem. He walked outside, and we heard him on the phone. When he came back inside, he said another HVAC technician would be there in five minutes. The owner of the HVAC company showed up and had us look at a picture. It was the HVAC technician who said we needed a new furnace. He thanked us, and walked outside with his phone in hand.