I own the local HVAC company, and I seldom take emergency calls anymore.
- Last week I was at a Christmas party and had a couple of drinks when my phone went off.
My after-hours secretary told me there was an emergency at the church and they had no one available to do the job. I couldn’t go out and work. I wasn’t even sure I should be driving. I told her to find an available HVAC technician and get them on the job. She said she had already tried all the HVAC technicians and they were all at the same party I was at. I sent out a message to everyone, and nearly every man at the party lifted their phone. I breathed a quite loud ‘ugh’ and started walking. I asked everyone if they thought they were in a condition to handle an emergency at the church. One young lady had only been with the HVAC company for two weeks, and she told me she could do the job. She didn’t drink and she could have her boyfriend go along if that was okay. I wanted to make sure she felt capable of doing such a large job as a church HVAC system. When she told me she was ready, I told her to call me if she needed help, and my wife would drive me over. When I hadn’t heard anything from her two hours later, I called her. She told me she had just finished the job and the furnace was working again. She asked if it was okay if she came back to the party?